How can we improve we7?

Problem playing music

it's a rant, as i can;t listen to music in IT...... WHA D'ELL.

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    Emma OwensEmma Owens shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    daledaviesdaledavies shared a merged idea: In Firefox music does not always play, player seems buggy. Works fine in Chrome.  ·   ·  Show description
    YAdamsYAdams shared a merged idea: It is toooooooooooooooooo slow  ·   ·  Show description
    HannaHanna shared a merged idea: Make it quicker and make it actually work  ·   ·  Show description
    AburiAburi shared a merged idea: How about something simple...Like making it work with firefox and also what the heck is with the loading times between songs?  ·   ·  Show description
    john ioannoujohn ioannou shared a merged idea: just do  ·   ·  Show description
    AnonymousAnonymous shared a merged idea: how about make sure it works see this advertised on tv so i got on here and every time i pick a track it doesn't play nothing happens  ·   ·  Show description
    Richard BarrettRichard Barrett shared a merged idea: Make it play  ·   ·  Show description
    AnonymousAnonymous shared a merged idea: give it some sound!!! I've got nothing!  ·   ·  Show description
    kkk1kkk1 shared a merged idea: I cant hear any music form your site. the sound is working fine as i have tried other sites that play music..any ideas whats going on?.  ·   ·  Show description
    karen donnachiekaren donnachie shared a merged idea: make the site work faster  ·   ·  Show description
    StuStu shared a merged idea: make it simple to play a song. I've been trying to play a song for the last 10 minutes, unsuccessfully. I'm now giving up.  ·   ·  Show description
    JamanneJamanne shared a merged idea: Much better reception!  ·   ·  Show description
    AnonymousAnonymous shared a merged idea: Would be good if i could actually hear this is...nothing happens when u select a station!  ·   ·  Show description
    Jaimie-Louise SangerJaimie-Louise Sanger shared a merged idea: It started taking ages to load the songs, Took me 20 mins to get david guetta without you on, 3 of my mates are having the same problem  ·   ·  Show description
    andy andy shared a merged idea: erm maybe music could play  ·   ·  Show description
    Sarasuperstar25Sarasuperstar25 shared a merged idea: Internet Explorer problems  ·   ·  Show description
    AnonymousAnonymous shared a merged idea: By acctualy making it work when I enter and song or artist is just searches then stops whats that all about?  ·   ·  Show description
    under review  ·  TonyAdminTony (Product Manager, we7) responded  · 

    Hi Emma,

    Could you let us know which operating system and browser you are using? We’ll then try to fix the issues you are having.

    Regards

    Tony

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      • AnonymousAnonymous commented  ·   ·  Flag as inappropriate

        Been having the same issue, miss my playlists and WE7. found it to be one of the most enjoyables stations out there, please advise

      • vickyvicky commented  ·   ·  Flag as inappropriate

        mine isn't playing at all-since Friday-we use windows enterprise 32 bit operating system.

      • mattmacmattmac commented  ·   ·  Flag as inappropriate

        Music no longer plays. Track ready to go but nothing just stalls.
        Running on IE8 and XP

      • Sarasuperstar25Sarasuperstar25 commented  ·   ·  Flag as inappropriate

        Hi,
        Music has been stopping and the website has been crashing last couple of days.

        I was listening to "Money - The Drums" on my 'personal dj' and about 3/4 of the way in it stopped. Had to press the next button and then an ad came up and then next song was fine. Maybe its one of the ads causing the problem this time?!

        Am using IE9.08 on Windows 7.

      • zxcvbnzxcvbn commented  ·   ·  Flag as inappropriate

        I'm also having problems with IE9 and Vista. When one song ends and the next start all my physical memory gets used up and the flash applet crashes stoping the next song from playing. Firefox 10 is OK except for some strange background noises which sounds like the hiss from a piston.

      • Richard BarrettRichard Barrett commented  ·   ·  Flag as inappropriate

        Since I posted my Message I've had issues with Firefox but Chrome seems to be working better, not sure if this is helpful at all

      • Henrik Kristjan ImelikHenrik Kristjan Imelik commented  ·   ·  Flag as inappropriate

        I have firefox 10.0.1 and windows 7 and i cant basically play songs(usually just search for a band and make it play), they sometimes work and most of the time dont(i have to refresh after each song). And another thing is that if i give a song thumbs up it says its adding it to somesort of personal station but there isnt a personal station anywhere to be found. Only thing i can find is the personal dj which plays random songs.

      • Richard BarrettRichard Barrett commented  ·   ·  Flag as inappropriate

        I'm using chrome latest stable, however the issue persists on Canary.

        Have also tried IE 8 with which most of the features don't seem to work (can't connect with facebook and player refuses to actually play)

        So far so good in firefox on all computers

      • kkk1kkk1 commented  ·   ·  Flag as inappropriate

        Just checked it and its still the same. Cant hear any music from the site!

      • kkk1kkk1 commented  ·   ·  Flag as inappropriate

        I cant get the music to play. no sound what so ever. im usins windows vista and IE9. have left a previous comment about this. thanks

      • hemahema commented  ·   ·  Flag as inappropriate

        I know what you mean! I signed in with 35 requests left, and when i selected an a,bum i wanted to listen to, it lists the songs, but only plays one song if that! wish i'd never come back!

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