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    1. Disable tips

      Is there anyway to turn off the tips? Every few songs I get a voice instructing me on how to, for example, play an entire album. I've been using we7 for a while, and no longer need to be told how to do things, it's just a bit annoying.
      Other than that, love the site!

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        under review  ·  Gareth ReakesAdminGareth Reakes (Admin, we7) responded

        Hi Hugh,

        This should only happen to new users. Its based on a cookie. Do you clear your cookies frequently?

      • Don't repeat songs as often

        I have 103 songs in my station, but lately only a few songs get played and there's a lot of repeating... Is it a bug?

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        • Allow the user to like/dislike the recently played songs, as before the update

          Before the recent update, users had the option to dislike/like songs even after the song is played. It is frustrating that this option is not available anymore.

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            under review  ·  Gareth ReakesAdminGareth Reakes (Admin, we7) responded

            Hi guys,

            We changed this to try and get the interface a bit simpler. We also know that not many people used this feature. Saying that, if there is support from the users that do we can look at a way to include them on hover or some such thing.

          • My Radio

            Plays only songs that are marked with thumbs up , i would like it to play similiar songs with the liked ones . Also it seems to repeat songs too often

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            • 1 vote
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                under review  ·  Gareth ReakesAdminGareth Reakes (Admin, we7) responded

                Hi Terry,

                What operating system and browser do you use? Do you have any form of ad blocker installed?

              • Make it more clear which albums are preview only on the app

                I'm just getting a little sick of adding an album to my queue and not finding out its a preview only until it starts playing.

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                • 1 vote
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                  • Can there be a thumbs up , thumbs down on my radio when I sign in to Premium.

                    There is on the radio plus main page but only a love button on the premium player when i log in so when something I dont like comes on I can only skip and not thumbs down.

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                    • 3 votes
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                      • Repeat one song

                        Instead of repeating the whole album, so you can just repeat your favourite song.

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                        • An option to download a lesser quality version on your iPhone so it takes less space.

                          you're looking at a few hundred MB for a couple of albums and if you have lots of other apps..iTunes allowes you to shrink them a little.

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                          • Replay Next...

                            When selecting replay on a track previously played, it stops playing the current track and starts playing the replay rather than queuing like it use to do in the old site....

                            3 votes
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                            • WE7 Requests

                              I am struggling to find contact details for an admin on the WE7 website.

                              I would just like to know how does the "request" count work. I haven't logged in this month yet, but I get a message saying "You have used all your available song requests for this month." when trying to listen to a specific song.

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                                under review  ·  AndrewBAdminAndrewB (Website and Mobile Tester, we7) responded

                                Hi there!
                                To answer your first query, our phone number is +44 (0)207 117 0809. Contact us any time for help with the site.

                                You shouldn’t be getting that message while you are signed out, it should be saying “Join with your favourite network, or fill in our simple form”. Can you double check the specific words for us?

                              • visible music que

                                get rid of the personal "DJ"

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                                • it good for lisning music and for evry thing

                                  i this evry bady can jusit and i wod wanted to jusit to because ther is som songs

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                                  • Automatic music playing

                                    Is there a way that the station will instantly start the next song without pressing play after the last one is finished? I didn't see anything so I just post it here.

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                                      under review  ·  AndrewBAdminAndrewB (Website and Mobile Tester, we7) responded

                                      Hi Nico;
                                      This is not correct behaviour; the songs should continuously play until you press pause.
                                      Can you please tell us what internet browser you are using and what your operating system is?
                                      ~AB

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                                        Hi there- Thanks for letting us know- let’s see if we can help you with your issue. Can you please email us on info@we7.com and tell us what you are doing when this happens? And what operating system and browser you are using? (is it on computer or mobile phone?) Appreciated, Tiff

                                      • How do I select a song to go into a playlist?

                                        How do I select a song to go into a playlist?

                                        I like to listen to bands like Black Sabbath, Airbourne, AC/DC, Motorhead, etc good bit of rock. To listen then I type one of them to create a radio station to hear similar, but sometimes other REAL heavy rock like Megadeath, Iron Maiden, Accept etc bit TOO heavy for me keep popping up. This is a problem is I have to keep skipping, then I have to keep having to loads of adverts :-(

                                        Can you help?

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                                          under review  ·  tiffanyAdmintiffany (Admin, we7) responded

                                          Hi there,
                                          Thanks very much for writing to us. If you haven’t done already, you can try signing up for one of our subscriptions (£4.99 or £9.99 per month) in order to create and manage playlists by just clicking on the ‘green plus sign’ to the right of the song. In terms of the free service, apologies if you don’t find the songs relevant enough for your interests- we are constantly improving our filtering system to make your music more and more bespoke for you… but still free! I will pass on your comments to our content team so that they are aware. Best, Tiff

                                        • ie8 support

                                          I am no longer able to log into the website at work. I'm assuming this is because we're still on ie8?

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                                          • A pop-out feature

                                            A pop-out feature which allows users to listen to the music whilst the bigger window is closed.

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